Frequently asked questions.

Any Kenyan aged 18 and above with a valid national ID or passport. Groups, chamas and registered businesses can also join as institutional members.

You pay a one-off registration fee plus the opening amount for the account you choose — savings or shareholding. The exact figures are confirmed at registration and paid by M-Pesa.

Cornerview has 900 authorised shares valued at KES 5,000 each. Your certificate shows the exact number of shares you hold and can be verified online.

Most complete applications receive a decision within 24 hours. You receive an offer letter first, and disbursement happens only after you accept it.

Through our Paybill, using your national ID or member number as the account number. Payments are matched to your loan automatically and appear on your statement.

Yes. Every member gets a portal login where you can view savings, shares, loan balances, schedules, statements and payment history, and pay by M-Pesa.

We contact you before the arrears grow. Where the reason is genuine, our credit team can restructure the schedule. Persistent default follows the recovery process set out in your offer letter.

Every shilling is recorded in a double-entry ledger, reconciled daily and reviewed by an internal audit function. Members elect the leadership and receive annual accounts.